PTV Vissim - Licensing/Activation - Lizenzierung/Aktivierung
Question I've installed Vissim on a server and placed the network dongle in one of the USB slots. When I try to run Vissim from any…
Symptom PTV Visum/PTV Vissim does not start. Instead an error message is shown: - "Error@AllocateHandle: CmContainer Entry not found, error 200". - "CmStick Entry not found, error 200". In…
Symptom PTV Vissim or PTV Visum does not start. Instead an error message is shown: - "Requested license, number .., was temporary and has expired. (Error code…
Symptom Starting PTV Visum/PTV Vissim/PTV Vistro fails with an error message: - "Error when checking out the main license server (server: .., license number: ..). The license…
Symptom The licensing software CodeMeter or the License Management returns an error message that I don't understand. What can I do? Resolution 1) Read in the FAQs in…
SymptomThe following error message appears when starting PTV Vissim: - "The requested license (server: .., license number: ..) cannot be used .."- "The selected license…
Symptom 1) Can I use a single-workplace license over Remote Desktop?2) PTV Visum does not start. Instead an error message is displayed:"The user maximum of the…
Question Can PTV Visum/PTV Vissim/PTV Vistro be operated on a virtual server or on cloud computing services? Answer PTV Visum/PTV Vissim/PTV Vistro can be run locally or on…
Symptom Only the background map for the map service "Bing Maps (aerophoto)" is not shown anymore, other map services are still working. Cause Its license in Help -> License…
Symptom When starting a new PTV Visum/PTV Vissim release (e.g. PTV Visum 2021) an error message is displayed: "The maintenance period of the requested license (server: ..,…
Symptom Starting PTV Visum/PTV Vissim fails with an error message:"The buffer file for license data has an old format" Resolution 1) Open a windows explorer window.2) Remove this…
Symptom Starting PTV Vissim/PTV Visum fails with an error message:"You are using an academic license. In this case the telemetry servers must be reachable. Please ensure…
Symptom On starting the software, in the dialog "License Management", after clicking on "Borrow license" and adding the current Activation key an error message is displayed:"Invalid…
PTV License Manager is a tool for activating, updating, and managing your licenses and can be used independently from PTV Vision products. Two different variants of…
Note: In case no license is found, the License Management window may open automatically when starting the software. 1. Select License from the Help menu of…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. Note: The standard way to update…
You can use a floating network license from your local network to run PTV Vision products on your computer. For that, you must initially specify…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. Notes: A new license is generally…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. Notes: A new license is generally…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. You return (or: "deactivate") a…
You can borrow a license from a floating network license to your computer if the floating network license supports borrowing and is prepared for it…
As a license administrator, you must configure a floating network license "with borrowing" such that other users may borrow licenses to their local computers. Without…
Note: A new license is generally limited until payment has been received. After payment, the time limit will be removed, and we will immediately inform you…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. Note: The standard way to update…
Note: License usage management is per product installation, so it can only be configured in the license management in the product, and not with the PTV…
QuestionHow can I check the ability to reach a CmCloud license? AnswerFor CodeMeter runtime versions 8.30a and newer:Open the CodeMeter Command Prompt (Start: Type "CodeMeter Command…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. You return (or: "deactivate") a…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. Most computers have an internet…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. Most computers have an internet…
Question What are the required firewall and proxy settings to allow communication between user computers and the license server? Answer Make sure that the PC where the license…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. Most computers have an internet…
Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions. Make sure that you have…