Views:

In certain situations, for example when a dongle is hosted in a secured data center, the license server on which the license container is operated has no direct Internet access.

 

Notes:

If the license container is a USB dongle, we recommend that you temporarily plug it into a computer with an Internet connection. Then, on the computer with the Internet connection, proceed as described on the following linked page (Activating a new license). After successful activation on a computer with an Internet connection, connect the USB dongle to the license server without the Internet connection again.


Only if this procedure is not possible, you need to activate the license file-based and carry out the following steps.

 

Notes:

Prerequisites for a file-based license activation

  • A current version of the software CodeMeter Runtime Kit is installed on the license server (Setting up a license server).
  • A current version of the PTV License Manager (Standard) or (Server) tool is installed on the license server.
  • You have access rights to the license server. This can also be done via a remote desktop connection.
  • You have a computer with an Internet connection to communicate with the PTV server.
  • A PTV Vision product or the PTV License Manager (Standard) tool is installed on the computer with the Internet connection.

 

Step 1: Creating a license request file on the computer without an internet connection

1. On the computer, without the internet connection, open the License Management window with the standalone PTV License Manager or, from product version 2021, directly in your PTV Vision product.

2. (1) Click on the CodeMeter Settings symbol to open the configuration. If you do not see this symbol, the installed version is outdated. In that case, please update the application first.

3. In the License container list, select the desired license container, and (2) click the Generate license request/receipt (file-based) symbol.

Notes:  
Make sure, that the license container matches the type of license.
If you want to activate a license container of the type soft container, a soft container must exist on the license server. If this is not the case, you must now create a soft container (Creating a soft container on a license server).

4. Save the created license request file ...RaC to a folder and transfer it to the license server without the internet connection.

 

Step 2: Activating a license on the computer with an internet connection

5. On the computer with the Internet connection, open the License Management window.

6. Copy the license key received by e-mail to the clipboard.

  • Note: The license key has 25 digits.
  • Example: 1U2N3-N49LW-IM6EO-6NKWS-Z0QRA

7. In the License Manager, (1) click the Activate new license symbol and (2) enter the license key and proceed by clicking OK. On the next screen, please (3) select the option On a different computer (file based) and confirm by clicking on (4) Next.

8. In the following window, (1) click the Select button in the Step 1 of 2: Upload license request window. Navigate to the created license request file ...RAC and click the Open button. Proceed by (2) clicking on the Next button.

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You can alternatively create the license request file ...RaC by using the command line.

9. In the Step 2 of 2: Transfer License window, click the Open folder button, and copy the license activation file ...RaU to the license server.

 

Step 3: Importing the license update to the computer without an internet connection

10. On the license server, (1) go to the CodeMeter settings window and (2) click the Import license update (file-based) symbol.

11. Navigate to the license activation file ...RaU and click the Open button.

 

You can alternatively import the license activation file ...RaU by using the command line.

12. (1) Click on the CodeMeter Settings symbol to open the configuration.

13. In the License container list, select the desired license container, and (2) click the Generate license request/receipt (file-based) symbol.

14. Save the receipt file to the folder from which the license request file was taken.

15. Transfer receipt file ...RaC from the license server to the computer with the Internet connection and replace the license request file there.

 

Step 4: Confirming the license activation on the computer with an internet connection

16. On the computer with the Internet connection, in the Step 2 of 2: Transfer License window, (1) select the newly created …RaC receipt file. To complete the process, (2) click the Finish button.