Usually, license servers have an internet connection, and license activation is a simple process as described here: Activating a new license on a license server.
In certain situations, however, for example in the case of a secured data center, the license server has no direct internet access. Only then, please proceed as follows:
Notes:
If the license container is a USB dongle, we recommend that you temporarily plug it into a computer with an internet connection. Then, on the computer with the internet connection, proceed as described on the following linked page (Activating a new license on a license server). After successful activation on that computer, reconnect the USB dongle to the license server without the internet connection.
Only if this procedure is not possible, for instance when using a soft container, you need to activate the license in a file-based way and carry out the following steps.
Prerequisites for a file-based license activation:
- A current version of the software CodeMeter Runtime Kit is installed on the license server (Setting up a license server).
- A current version of the PTV License Manager (Server) tool is installed on the license server.
- You have access rights to the license server. This can also be done via a remote desktop connection.
- You have a computer with an internet connection to communicate with the PTV server.
- A PTV Vision product or the PTV License Manager (Standard) tool is installed on the computer with the internet connection.
Step 1: Creating a license request file on the license server without an internet connection
1. On the license server without an internet connection, open the License Management window with the standalone PTV License Manager.
2. (1) Click on the CodeMeter Settings symbol to open the configuration. If you do not see this symbol, the installed version is outdated. In that case, please update the application first.
3. In the License container list, select the license container where the license shall be activated, and (2) click the Generate license request/receipt (file-based) symbol.
Notes:
Make sure that the license container matches the type of license.
If you want to activate a soft container license, a soft container must exist on the license server. If this is not the case, you must now create a soft container (Creating a soft container on a license server).
4. Save the created license request file ...RaC to a folder and transfer it to the computer with an internet connection.
Step 2: Activating a license on the computer with an internet connection
5. On the computer with the internet connection, open the License Management window.
6. Copy the license key received by e-mail to the clipboard.
- Note: The license key has 25 digits.
- Example: 1U2N3-N49LW-IM6EO-6NKWS-Z0QRA
7. In the License Manager, (1) click the Activate new license symbol, then (2) enter the license key and confirm with OK. On the next screen, (3) select the option On a different computer (file based) and confirm by clicking on (4) Next.
8. In the following window, (1) click the Select button in the Step 1 of 2: Upload license request window. Navigate to the license request file ...RaC which you created before and click the Open button. Proceed by (2) clicking on the Next button.
9. In the Step 2 of 2: Transfer License window, click the Open folder button, and copy the license activation file ...RaU back to the license server.
Step 3: Importing the license update to the license server without an internet connection
10. On the license server, (1) go to the CodeMeter settings window and (2) click the Import license update (file-based) symbol.
11. Navigate to the license activation file ...RaU created in the last step, and click the Open button.
12. (1) Click on the CodeMeter Settings symbol to open the configuration.
13. In the License container list, select the desired license container, and (2) click the Generate license request/receipt (file-based) symbol.
14. Save the receipt file to the folder from which the license request file was taken.
15. Transfer the receipt file ...RaC from the license server to the computer with the internet connection and replace the previous license request file there.
Step 4: Confirming the license activation on the computer with an internet connection
16. On the computer with the internet connection, in the Step 2 of 2: Transfer License window, (1) select the newly created …RaC receipt file. To complete the process, (2) click the Finish button.