Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions.
Most computers have an internet connection, and license activation is a simple process as described on Activating a new single-user license or Activating a new license on a license server.
In certain situations, however, for example in the case of a secured data center, the computer where the license shall be installed has no direct internet access. Only then, please proceed as follows:
Recommendation for USB dongles:
If the license container is a USB dongle, we recommend that you temporarily plug it into a computer with an internet connection. On that computer, proceed as described on Activating a new single-user license (for a local license) or Activating a new license on a license server (for a network license). After the successful activation, reconnect the USB dongle to the original computer.
Only if this procedure is not possible, for instance when using a soft container, you need to activate the license in a file-based way and carry out the following steps.
Prerequisites for a file-based license activation:
1. On the computer where the license shall be activated,
- a current version of the CodeMeter Runtime Kit is installed,
- a current version of PTV License Manager or a PTV Vision product is installed, and
- you have access rights. This is also possible via a remote desktop connection.
2. You have another computer with an internet connection to communicate with the PTV server. On that computer,
- a current version of PTV License Manager or a PTV Vision product is installed.
Step 1: Creating a license request file on the computer without an internet connection
1. On the computer without an internet connection, start the PTV License Manager (or the License Management in your PTV Vision product).
2. (1) Click on the CodeMeter Settings symbol to open the configuration. If you do not see this symbol, the installed version is outdated. In that case, please update the application first.
3. In the License container list, select the license container where the license shall be activated, and (2) click the Generate license request/receipt (file-based) symbol.
Note: Make sure that the license container matches the type of license. If you want to activate a soft container license, a soft container must exist on the computer. If this is not the case, please create one first (Creating a soft container on a license server).
4. Save the created license request file ...RaC to a folder and transfer it to the computer with an internet connection.
Step 2: Activating the license on the computer with an internet connection
5. Continue on the computer with an internet connection and start the PTV License Manager (or the License Management in your PTV Vision product) there as well.
6. Copy the license key received by e-mail to the clipboard.
- Note: The license key has 25 characters.
- Example: 1U2N3-N49LW-IM6EO-6NKWS-Z0QRA
7. In the License Management, (1) click the Activate new license symbol, then (2) enter the license key and confirm with OK. On the next screen, (3) select the option On a different computer (file based) and confirm by clicking on (4) Next.
8. In the Step 1 of 2: Upload license request window, (1) click the Select button. Navigate to the license request file ...RaC which you transfered in substep 4. and click the Open button. Proceed by (2) clicking on the Next button.
9. In the Step 2 of 2: Transfer License window, click the Open folder button, and copy the license activation file ...RaU back to the computer without an internet connection.
Step 3: Importing the license update to the computer without an internet connection
10. Back on the computer without an internet connection, (1) go to the CodeMeter settings window and (2) click the Import license update (file-based) symbol.
11. Navigate to the license activation file ...RaU created in substep 9., and click the Open button.
12. (1) Click on the CodeMeter Settings symbol again to open the configuration.
13. In the License container list, select the same license container as in substep 3., and (2) click the Generate license request/receipt (file-based) symbol.
14. Save the receipt file ...RaC to the same folder as in substep 4., and transfer again it to the computer with the internet connection, replacing the previous license request file.
Step 4: Confirming the license activation on the computer with an internet connection
15. Returning to the computer with an internet connection, in the Step 2 of 2: Transfer License window, (1) select the newly created …RaC receipt file. To complete the process, (2) click the Finish button.
Don't forget: If this is a soft container license and you ever need to reinstall Windows or replace the computer entirely, please make sure to return the license first. It cannot be recovered otherwise.