Help Desk Portal FAQs

The PTV Group's Help Desk Portal is the communication platform for PTV customers for support questions. An account for the portal provides the opportunity to…

To submit a request or to contact our support, you need a PTV account. A free account you can create here.If you already have a…

Step 1:- Open the following link - Sign Up.- Enter your first name, last name and a company name, select a country, click Next.Step 2:-…

To sign in to the PTV Help Desk Portal, you will need your email address and password you entered during the sign up.- Open the…

  To recover your password, enter the email used at sign up and select "Reset password". Once done, we´ll send a verification email to your mailbox.…

Two-factor authentication (2FA) was initially set up for the user account. This extra security measure helps protect the account. You can find the one-time code in…