PTV Hub

Note: A new license is generally limited until payment has been received. After payment, the time limit will be removed, and we will immediately inform you…

QuestionHow can I check the ability to reach a CmCloud license? AnswerFor CodeMeter runtime versions 8.30a and newer:Open the CodeMeter Command Prompt (Start: Type "CodeMeter Command…

QuestionWhat are the required firewall and proxy settings to allow communication between customer PC with a license container and the licensing backend systems at PTV? AnswerMake…

Not sure if this is what you are looking for? Please use our license support assistant to find the right instructions.   Make sure that you have…

Symptom When trying to connect to PTV Hub using PTV Vissim, PTV Vistro or PTV Visum, an error message appears. Connecting to Hub is achieved by…

As an administrator, manage your team's access and roles by visiting the User Management app on the PTV Hub Home page.  The following notes apply when…

QuestionWhat are the requirements to allow communication between user computers and the license server? AnswerThe licensing server must be reachable from the client PC via the…

QuestionWhat are the required firewall and proxy settings to allow communication between customer computers and cloud based licenses?AnswerPlease refer to the documentation:  https://cgi.ptvgroup.com/vision-help/LicenseMgt_ENG/Content/License-mgt/Cloud-license-test.htm When using cloud…

QuestionWhat are the required firewall and proxy settings when using an academic license? AnswerWhen using an academic license, telemetry is mandatory. This means that PTV’s telemetry…